Exclusive BFCM24 Shipping Policy

Drowsy Shipping Policy

We aim to ship your order within 24–48 hours of purchase (excluding weekends and public holidays). During peak periods, there may be a slight delay of up to two additional business days as we work diligently to fulfill your order.

You will receive tracking information via email as soon as your order has been dispatched.

Please Note: During busy periods such as sales events, public holidays, or the day after a public holiday, same-day dispatch may not always be possible as our team takes extra care to prepare your Drowsy order to perfection.

Christmas Shipping Policy

For the 2024 holiday season, items purchased between November 01 and November 30, 2024 can be returned until January 31, 2025. Outside of this period the 60 days return policy applies.

To ensure you receive your items before December 25:

CONTINENTAL USA

Orders over $94.99 - Free Standard Shipping (3-5 Business Days) - Please place orders before 12pm (CST) Thursday, December 19.
Standard Shipping (3-5 Business Days) - Please place orders before 12pm (CST) Thursday, December 19.
Express Shipping (2-3 Business Days) - Please place orders before 12pm (CST) Friday, December 20.
Express Overnight (From Dispatch) - Please place orders before 11am (CST) Friday, December 20.
PO Box, Alaska and Hawaii - Please place orders before 2pm (CST) Friday, December 13.

REST OF THE WORLD

Christmas Cut off times:

International standard ship option: Dec. 2, 2024
International expedited ship option: Dec. 9, 2024

Shipment processing time

Orders are not shipped or delivered on weekends or holidays. Orders received by 12:00PM CST will be dispatched the same day. With regards to the first shipping day this is the first working day after the collection.

If we are experiencing a high volume of orders, shipments may be delayed by up to 2 days. Please allow additional days in transit for delivery. If there is a significant delay in shipment of your order, we will contact you via email or telephone.